National Event Services have a clear understanding of our role at your venue. As the primary customer service provider we understand the importance of the first and last contact point for the customer. Our entire existence is based on the principal that we will perform our role above and beyond the recognized level to ensure the enjoyment and safety of your patrons and to encourage them to return again and again to enjoy the experience that only your venue can offer.
National Event Services have access to portable walk through magnetometers and hand held scanners and would be happy to assist your venue management with the provision of this specialized equipment as required. NES can also make available an in house two-way communication system, utilizing our extensive range of GP 300 and GP 328 radios. NES staff are also well educated in the operation of the latest camera surveillance equipment and control rooms.
Emergency Evacuation Procedures:
National Event Services management and supervisors are currently familiar with the procedures and policies associated with the gathering of large crowds into entertainment venues. We understand the dynamics of such crowds and our response to emergency situations is paramount to the success of the venues operations. Our personnel have been exposed to the current responsibilities and priorities associated with the complex issues of crowd management during emergency evacuation procedures and carry this knowledge confidently from venue to venue.
All National Event Services staff process appropriate and relevant licenses, vast experience in hospitality, entertainment and public contact environments.
Access and Egress:
National Event Services personnel are experienced operatives in the function of pat down, bag and body searches, and the protocol for magnetometer operations. In addition to being responsible for the entire entry and exit procedures for the 1996 Atlanta Olympic Stadium, NES have been involved in the 'Mag and Bag' training sessions for the NSW Police Force for the Sydney 2000 games. Our staff are regularly exposed to these procedures enabling them to develop a clear understanding of the sensitive requirements of this particular operation.
Alcohol Management Planning:
National Event Services have established the bench-marks for quality assurance for the responsible service of alcohol and alcohol management principles. NES have as part of our team our own accredited responsible service of alcohol training officer, also a specifically tailored training program accredited and designed for the entertainment industry. We would be pleased to make this service available to your venue. This ensures that all in-house staff involved in alcohol and beverage sales are equipped with the correct training certificates, fulfilling your obligations under the liquor licensing act are strictly adhered too. NES also promote our own open workshops, exposing your staff to the many and varied, sophisticated false identification documents. This hands on approach to alcohol management has proven invaluable to our clients and bar staff alike.
Industrial Relations and Insurances:
Since the introduction of the GST and the ever increasing scrutiny of the Australian Taxation Office, the security industry has been rationalized to exclude cash, non award payments (wages).
National Event Services would like to reiterate our intention to become a valuable member of your venue team. We pride ourselves as being the market leader and that we are just not another security provider, but an integral member of the entertainment industry who is responsible for the protection and enhancement of its' profile and reputation.